SlotWise
A no-show risk model that keeps multi-site clinics full without the overbooking chaos.
What it does
SlotWise scores every appointment for the chance it will be missed, then reshapes the schedule before the gap appears. It runs alongside the booking system you already have, so nothing needs replacing.
Everywhere teams put it to work.
The full set, not a highlight reel. Each one is live in production somewhere.
No-show risk scoring
Every booking gets a score from attendance history, lead time, distance and how the patient responded to reminders.
Intelligent overbooking
Doubles up only the slots the data supports, inside a ceiling each site sets for itself.
Waitlist matching
When a slot frees up, it offers it to the patient most likely to accept it and turn up.
Reminder timing
Sends each reminder at the hour that patient tends to act on, rather than on one fixed schedule for everyone.
Capacity forecasting
Projects demand per site and per specialty, so rosters are set against expected load instead of last month's.
Load balancing across sites
Offers a nearby clinic with earlier availability instead of leaving the patient on a longer wait.
Recall and follow-up
Flags patients overdue for review and drafts the outreach for the front desk to send.
Utilisation reporting
Shows where clinic time is lost, and what actually changed after each intervention.
What you actually get.
The decisions already made for you, and the ones deliberately left to you.
Runs beside your PMS
Reads and writes through the practice management system you already run. No migration and no second diary to keep in step.
Your risk appetite, not ours
Overbooking ceilings, escalation rules and reminder channels are per-site settings rather than assumptions baked into the model.
Every score explains itself
The factors behind a score are shown next to it, so staff can override with the reason recorded against the booking.
Retrains on your attendance
The model keeps learning from what actually happens at your clinics, and drift is monitored rather than assumed away.
Where it plugs in.
Built to sit beside the systems you run today. Anything missing here is an integration we write, not a reason to replatform.
- HL7 / FHIR
- Epic
- Cerner
- Twilio
- Google Calendar
- Custom PMS
Have something worth building?
Tell us the outcome you're after. We'll bring the team that owns it end to end.